$1.99

Amazon DSP Driver MasterClass - for Brand New Drivers

 

⚠️ This is an independent training program and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates.

Most seasoned drivers know that if you’re a new Amazon DSP Delivery Associate, nothing prepares you for the whirlwind of your first weeks — the loadout chaos, the pressure to meet impossible-looking deadlines, and the steep learning curve of doing the job right, safely, and efficiently.

This Amazon DSP Delivery Associate Video Training Program isn’t just theory — it’s a seat-by-seat experience where you see exactly how the job is done, from the first minute of loadout to the last package of the day.

Drawing from years as a DSP Training Program Manager for hundreds of drivers, John James walks you through:

  • Real-time van loadout demonstrations to prevent stress and mistakes before you leave the station

  • On-route coaching showing the delivery app in action, route logic, and scorecard best practices

  • Safety techniques in motion, from avoiding distracted driving events to mastering the “6 Keys to Success” for safe driving

  • Live troubleshooting examples for equipment issues, app malfunctions, and navigation errors

  • Proven morale and leadership strategies that keep teams motivated and turnover low

Where the book gives you the framework, the video course gives you the full picture — body language, real-world scenarios, and professional techniques you can copy instantly. You’ll not only hear what to do but see how to do it in the field.

Whether you’re preparing for your first day or ready to take your skills to the Fantastic-Plus level, this course is the closest thing to having a veteran trainer in the passenger seat on every route.

 

 

Driver Testimonials

General: John taught me that the only thing stopping you from achieving something is doing it. If you have a creative vision for something, the only person stopping you from making it a reality is the time and effort you put into it. The further along you get, the more problems you have to discover and solve, which causes you to grow in both your technical knowledge, as well as your ability to handle problems calmly and efficiently. This mindset gives you a more confident aura that leads others to trust your abilities, and will help you grow as both a person and a leader. For driving specifically, John's lessons on how to be an excellent delivery driver taught me one key lesson in addition to the things I agreed with his teachings on: when faced with a problem, step up and solve it. Don't defer. Take ownership. Do what you can within your power to make the other person feel heard, and attack the problem WITH them. You're not going to have the answers to everything. But you should do your best to know WHO has the answer. You can still maintain your credibility while calmly using the resources available to you to be able to answer the question. The more comfortable you become with this, the better your answers will become over time. No matter what role you're filling at a given time, you will eventually become an authority on the matter by always searching for solutions to other people's problems. This cognitive shift is extremely important for delivery drivers, as you are going to be faced with real-world problems that you don't have answers to. Arguing or shrugging your shoulders will get you nowhere. Strive to LEAD the customer, and you will always be in control of potentially confrontational situations. That ended up being way longer than I expected, haha

Nate A.

The most important thing I've learned from John is to always be the best at what I do. With every job I've ever worked, I've always had bosses, people who tell you what to do, but hide away in the office or rarely interact with their employees/customers, but with John, I've worked with my first ever leader. Every problem I've encountered he's dealt with and was able to help, if he didn't know, he was honest and spent so much personal time looking into issues to be able to fix them if they ever occurred again. With how tough the job can get, John would easily lift spirits with jokes, motivational speeches, and just being completely upfront and honest with his whole crew. Leadership has become a rare trait in most management but it was truly amazing and inspiring to see how leadership is actually supposed to be done; somebody who doesn't just see their title and only do that job, but somebody who has worked in the trenches, dealt with the same frustrations, and can still make work every day feel like I'm not going to work. Somebody who gets their crew motivated and feeling accomplished with the work they did. Employees regularly got praised and felt important in their job, instead of just feeling replaceable. People wanted to compete to be the best and enjoyed doing it. Even with life going on all around us, the highs and lows, you would've never seen John at a low. He always held his head up high and was consistently happy for his crew, so they could bounce off his energy and have great days. You are a great leader, John. I hope one day I can work with you again or work with someone who carries their team on their whole back like you did; you truly are an inspiration to me. I went back to school for bookkeeping because of your saying, "there's nothing wrong with being the best at what you do." I want to be the best. John brings the best out in people when they need a push and are willing to learn and adapt.

Ashley W.